Shokz OpenRun Manual: A Comprehensive Guide

This manual provides detailed instructions for Shokz OpenRun headphones, focusing on safety for runners by allowing environmental awareness while enjoying audio.
Welcome to the world of open-ear audio with Shokz OpenRun! These innovative headphones utilize bone conduction technology, offering a unique listening experience that prioritizes safety and awareness. Unlike traditional headphones, OpenRun leaves your ear canals open, allowing you to hear your surroundings – crucial for runners, cyclists, and anyone needing situational awareness.
Shokz has become synonymous with bone conduction headsets, offering a range of models to suit various needs. The OpenRun series is particularly popular among athletes, providing a secure and comfortable fit alongside impressive audio quality. This guide will walk you through everything you need to know, from unboxing and pairing to troubleshooting and maintenance, ensuring you get the most out of your Shokz OpenRun headphones.
What is Bone Conduction Technology?
Bone conduction is a revolutionary audio transmission method that bypasses the eardrum entirely. Instead of sending sound waves through the air, Shokz OpenRun headphones transmit vibrations through the cheekbones, directly to the inner ear. This leaves your ear canals open, allowing you to remain fully aware of your surroundings – a significant safety benefit, especially during activities like running or cycling.
Traditional headphones rely on air conduction, which can block external sounds. Bone conduction offers a different approach, delivering clear audio without compromising situational awareness. It’s a preferred choice for those who want to enjoy music or podcasts while staying connected to their environment, making Shokz OpenRun a unique and practical audio solution.
Unboxing and Components

Upon opening your Shokz OpenRun package, you’ll find several key components carefully arranged. The core item is, of course, the Shokz OpenRun bone conduction headphones themselves, designed for a secure and comfortable fit. Included is a magnetic charging cable, specifically designed for the headphones’ charging port, ensuring a reliable connection.
You’ll also receive a carrying case, ideal for protecting your OpenRun headphones during travel or storage. Furthermore, the package contains a user manual, providing detailed instructions and troubleshooting tips. Finally, there are typically earplugs included, for use in extremely noisy environments where enhanced sound isolation is desired, though the core benefit is open-ear listening.
Included Accessories
The Shokz OpenRun package thoughtfully includes several accessories to enhance your listening experience and ensure convenient use. A magnetic charging cable is provided, offering a simple and secure connection for powering up your headphones. This cable is specifically designed for the OpenRun’s charging port.
A premium carrying case is also included, protecting your investment from scratches and damage during transport or storage. Beyond these, you’ll find a user manual containing comprehensive instructions and helpful troubleshooting guidance. Lastly, a set of earplugs are often included, allowing for optional noise reduction in particularly loud environments, complementing the open-ear design.
Getting Started: Powering On/Off & Pairing
To begin using your Shokz OpenRun headphones, first ensure they are adequately charged. Power on the device by pressing and holding the power button until the LED indicator illuminates. To power off, repeat this process until the light turns off. Pairing is straightforward; activate Bluetooth on your smartphone or device.
With the OpenRun powered on, enter pairing mode by pressing and holding the power button for a slightly longer duration until the LED flashes blue. Select “Shokz OpenRun” from your device’s Bluetooth list to establish a connection. Once paired, the LED will turn solid blue, indicating a successful connection and readiness for audio playback.

Bluetooth Pairing Instructions
Initiate pairing by ensuring your Shokz OpenRun is powered off, then press and hold the power button for approximately five seconds. The LED indicator will flash blue, signifying pairing mode. On your smartphone or audio device, navigate to the Bluetooth settings menu and enable Bluetooth functionality.
Your OpenRun headphones will appear in the list of available devices as “Shokz OpenRun.” Select this option to initiate the pairing process. If prompted, enter the pairing code “0000” (though this is rarely required). A solid blue LED on the headphones confirms a successful connection. Subsequent connections will occur automatically when both devices are within range and Bluetooth is enabled.
Understanding the Buttons and Controls
The Shokz OpenRun features intuitive button controls located on the right earpiece. A multi-function button handles power on/off, pairing, and call management – a single press answers/ends calls, while a long press powers the device. Volume control is managed by dedicated plus (+) and minus (-) buttons, allowing for precise audio adjustments.
Pressing the volume up (+) button twice skips to the next track, and the volume down (-) button twice returns to the previous track. These buttons are designed for easy access during activity, even with gloves. Familiarizing yourself with these controls enhances the overall user experience.
Volume Control
Adjusting the volume on your Shokz OpenRun is straightforward. Dedicated volume buttons, labeled (+) for increase and (-) for decrease, are conveniently located on the right earpiece. A single press of either button will incrementally adjust the audio level. These buttons offer tactile feedback, ensuring easy operation even during intense physical activity.
Beyond simple volume adjustments, these buttons also function as track controls. A double-press of the volume up (+) button advances to the next song, while a double-press of the volume down (-) button returns to the previous track. This dual functionality streamlines music control without needing to reach for your device.
Power Button Functions
The power button on your Shokz OpenRun offers multiple functionalities. A single press powers the headphones on or off – a short press initiates the action. When powering on, you’ll hear an audio cue confirming activation. To check battery level, press the power button while the headphones are on; a voice prompt will announce the remaining charge.
Furthermore, the power button is integral to pairing. Holding the button for a few seconds initiates Bluetooth pairing mode, allowing connection to your smartphone or other devices. It also answers and ends phone calls with a single press, and a double-press redials the last contacted number, enhancing convenience.

Wearing the Shokz OpenRun Correctly
Proper placement is crucial for optimal performance and comfort with your Shokz OpenRun. Position the bone conduction transducers – the pads that rest against your cheekbones – firmly but gently against your skin, just in front of your ears. Ensure they don’t cover or obstruct your ear canal, maintaining situational awareness.

The headband should curve naturally around the back of your head, providing a secure yet comfortable fit. Avoid overly tightening, as this can cause discomfort. Experiment with slight adjustments to find the sweet spot where audio quality is maximized and the headphones remain stable during movement, especially while running or exercising.
Proper Fit and Positioning
Achieving a secure and comfortable fit is paramount for the Shokz OpenRun experience. Begin by placing the transducers on your cheekbones, ensuring direct contact with the bone – not soft tissue. The headband should rest comfortably behind your ears, avoiding pressure on the ear itself.
A snug, but not tight, fit prevents slippage during activity. Minor adjustments can significantly impact sound quality and comfort. If audio seems faint, reposition the transducers slightly forward. For stability, ensure the headband’s curve aligns with your head’s natural shape. Prioritize a fit that allows awareness of your surroundings while enjoying audio.
Sound Quality and Audio Performance
The Shokz OpenRun delivers audio through bone conduction, offering a unique listening experience. While not matching the immersive quality of traditional headphones, it provides clear sound suitable for podcasts, audiobooks, and music during activities. Expect a balanced audio profile, prioritizing clarity over deep bass.
Sound quality is influenced by fit and positioning; ensure transducers firmly contact cheekbones. External noise will be audible, a key safety feature for runners. The OpenRun Pro models offer enhanced bass and overall audio fidelity compared to the standard version. Experiment with volume levels to find a comfortable balance.

Optimizing Audio Settings
To enhance your listening experience, utilize the Shokz app for customized EQ settings. Adjust pre-set profiles or create a personalized sound signature to match your preferences and audio content. Experiment with boosting frequencies for clearer vocals or increasing bass for a more dynamic sound.

Ensure your audio source’s volume is appropriately balanced before adjusting headphone volume. Consider the environment; louder surroundings may require increased volume. The OpenRun Pro 2 offers improved audio processing, allowing for greater customization. Regularly check for firmware updates, as they often include audio performance improvements.
Battery Life and Charging
The Shokz OpenRun boasts an impressive battery life, typically around 8 hours of continuous playback on a single charge. Charging is conveniently done via a proprietary magnetic charging cable. A full charge typically takes approximately 2 hours. The headphones feature LED indicators to display charging status – red indicates charging, and blue signifies a full charge.
Battery life can vary depending on volume levels and audio content. Lower volumes and less demanding audio will extend playtime. Avoid exposing the headphones to extreme temperatures during charging. Regularly charging the device, even when not in use, can help maintain optimal battery health.
Charging Time and Indicators
A complete charge of your Shokz OpenRun headphones generally requires around 2 hours using the provided magnetic charging cable. During charging, the LED indicator will illuminate in a solid red color. Once fully charged, the indicator light will change to a solid blue, signaling readiness for use.
A quick 10-minute charge can provide approximately an hour of playback, useful for urgent situations. Ensure the charging port is clean and free of debris for optimal connection. Avoid using third-party chargers, as they may damage the battery. Monitor the indicator light to understand the charging progress accurately.
Water Resistance and Durability
The Shokz OpenRun headphones are engineered for an active lifestyle, boasting an IP55 water resistance rating. This means they are protected against sweat, and splashes, making them ideal for rigorous workouts and running in light rain. However, they are not designed for full submersion in water.
The titanium frame provides exceptional durability and flexibility, ensuring a secure and comfortable fit even during intense activity. While robust, avoid intentionally dropping or subjecting the headphones to significant impact. Proper care and maintenance will maximize their lifespan and performance.
IP Rating Explained
The IP55 rating signifies the Shokz OpenRun’s protection levels. The first digit, ‘5’, indicates dust protection – it’s safeguarded against dust that may harm operation, though complete dust sealing isn’t guaranteed. The second digit, ‘5’, denotes water resistance; it withstands water jets projected from any direction with limited pressure.
Essentially, sweat and light rain pose no issue. However, avoid deliberate submersion, strong water jets, or prolonged exposure to heavy rainfall. Understanding this rating ensures responsible use and prolongs the lifespan of your OpenRun headphones, maintaining optimal performance during your activities.
Using the Shokz App
The Shokz app enhances your OpenRun experience with customizable features. Download it from your app store and connect your headphones via Bluetooth. Within the app, you can access firmware updates to ensure optimal performance and bug fixes. A key feature is the EQ customization, allowing you to tailor the sound profile to your preferences.
Adjust bass, treble, and other frequencies for a personalized listening experience. The app also provides access to tutorial videos and support resources. Regularly checking for updates within the app guarantees you’re utilizing the latest functionalities.
Customizing EQ Settings
The Shokz app’s EQ settings allow precise audio tuning for your OpenRun headphones. Access the EQ section within the app to discover preset options designed for various genres – like bass boost for electronic music or vocal clarity for podcasts. For a truly personalized experience, utilize the custom EQ mode.
Here, you can independently adjust specific frequency bands, enhancing or reducing them to match your hearing profile and musical tastes. Experiment with subtle adjustments to find the perfect balance. Remember to save your custom profiles for quick access later, ensuring consistent audio quality.
Troubleshooting Common Issues
Encountering problems with your Shokz OpenRun? This section addresses frequent concerns. For connectivity issues, ensure Bluetooth is enabled on both your headphones and device, then try re-pairing. If sound distortion occurs, lower the volume and check for obstructions on the bone conduction pads.
Restarting both devices can often resolve temporary glitches. If problems persist, reset the headphones to factory settings via the Shokz app. Regularly check for firmware updates, as these often include bug fixes and performance improvements. Consult the app’s help section or Shokz’s support website for further assistance.
Connectivity Problems
Experiencing difficulty pairing or maintaining a connection? First, verify Bluetooth is activated on both your Shokz OpenRun and your audio source device. Ensure the headphones are sufficiently charged, as low battery can impact connectivity. Try forgetting the OpenRun from your device’s Bluetooth list and re-pairing them;
Move closer to your device, minimizing potential interference from other wireless signals. Restarting both devices can often resolve temporary glitches. If issues continue, check for firmware updates via the Shokz app, as these frequently address connectivity improvements. Consult the Shokz support website for detailed troubleshooting steps.
Sound Distortion
If you notice crackling, static, or muffled audio, several factors could be at play. First, ensure a secure and proper fit – the transducers must maintain contact with your cheekbones. Adjust the volume; excessive levels can cause distortion. Try different audio sources and files to isolate the problem.
Within the Shokz app, experiment with the EQ settings to optimize the sound profile for your preferences. Check for obstructions or debris around the transducers. If distortion persists, a firmware update might resolve software-related issues. Contact Shokz support if the problem continues, as it could indicate a hardware concern.
Safety Considerations for Runners
Shokz OpenRun headphones prioritize runner safety by utilizing bone conduction technology, allowing ambient awareness. However, responsible use is crucial. Maintain a moderate volume level to hear approaching traffic and potential hazards. Be mindful of your surroundings, especially in busy areas or on trails.
Avoid relying solely on audio; regularly scan your environment. Consider running with a partner, particularly in low-light conditions. While OpenRun enhances awareness, it doesn’t replace attentive observation. Prioritize safety over immersive audio, adjusting volume as needed to remain vigilant and responsive to your surroundings during your run.
Awareness of Surroundings
The core safety benefit of Shokz OpenRun is maintaining awareness of your environment. Unlike traditional headphones, bone conduction leaves your ear canals open, allowing you to hear traffic, pedestrians, and other crucial sounds. However, this doesn’t guarantee complete safety; volume levels significantly impact situational awareness.
Higher volumes reduce your ability to perceive external noises. Regularly assess your surroundings, especially when crossing roads or navigating intersections. Be extra cautious in unfamiliar areas or during peak hours. Prioritize hearing critical sounds over enjoying music at maximum volume, ensuring a safe and enjoyable running experience.
Cleaning and Maintenance
To ensure longevity and optimal performance of your Shokz OpenRun, regular cleaning is essential. After each use, wipe down the titanium band and transducers with a soft, slightly damp cloth. Avoid abrasive cleaners or harsh chemicals, as these can damage the materials.
For more thorough cleaning, especially after sweaty workouts, use a mild soap solution. Ensure the headphones are completely dry before storing or charging. Do not submerge the headphones in water. Proper care will maintain hygiene and prevent build-up, preserving sound quality and extending the lifespan of your device.
Proper Cleaning Procedures
Begin by disconnecting your Shokz OpenRun from any power source. Gently wipe the titanium headband and transducer pads with a soft, non-abrasive cloth dampened with distilled water. For stubborn residue, add a tiny amount of mild dish soap to the water.
Avoid getting moisture into any openings. Thoroughly dry all components with a clean, dry cloth before reuse. Never use alcohol-based cleaners, solvents, or abrasive materials. Regular cleaning after workouts prevents sweat and grime buildup, maintaining hygiene and optimal audio performance. Store in a cool, dry place when not in use.

Firmware Updates
Maintaining updated firmware is crucial for optimal Shokz OpenRun performance and access to new features. Download the Shokz app on your smartphone and connect your headphones via Bluetooth. The app will automatically check for available updates. Ensure your headphones have sufficient battery life – at least 50% – before initiating an update.
Follow the on-screen prompts within the app to begin the firmware update process. Do not interrupt the update or power off your headphones during this time. A successful update enhances sound quality, improves connectivity, and addresses potential bugs. Regularly check for updates within the Shokz app.
How to Update Your OpenRun
To update your Shokz OpenRun, first, download and install the Shokz app on your iOS or Android device. Ensure your OpenRun headphones are sufficiently charged – a minimum of 50% battery is recommended. Open the Shokz app and pair your headphones via Bluetooth. Navigate to the “Device Settings” or “Firmware Update” section within the app.
If an update is available, a prompt will appear. Tap “Update Now” and follow the on-screen instructions. Do not disconnect the headphones or close the app during the update process. The app will display a progress bar. Once complete, your OpenRun will restart, indicating a successful update.
Comparing OpenRun Models (Pro vs. Standard)
The Shokz OpenRun Pro and standard OpenRun differ primarily in audio quality and features. The Pro model boasts enhanced bass and overall sound fidelity due to its upgraded Shokz OpenRun Pro 2 technology. It also includes a quick-charge feature, providing several hours of playback with a short charging time.
The standard OpenRun delivers reliable bone conduction audio, ideal for situational awareness during activities. While lacking the Pro’s audio enhancements, it offers excellent value. Battery life is comparable between models. Choosing depends on your audio preference and budget; the Pro is for audiophiles, while the standard is a practical choice.
Warranty Information
Shokz offers a standard one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty doesn’t cover normal wear and tear, damage from misuse, accidents, or unauthorized modifications. Proof of purchase is required for all warranty claims.

To initiate a claim, contact Shokz customer support through their official website. They will provide instructions for returning the product for assessment. Warranty service includes repair or replacement, at Shokz’s discretion. Shipping costs for warranty returns may apply. Extended warranties might be available through select retailers.
Frequently Asked Questions (FAQ)
Q: Can I swim with my OpenRun headphones? A: While sweat and water-resistant, they aren’t designed for swimming. Q: How do I reset my OpenRun? A: A long press of the volume down and power buttons simultaneously will reset them. Q: What does the flashing red/blue light mean? A: It indicates pairing mode.
Q: Can I use the OpenRun with two devices at once? A: Yes, they support multipoint pairing. Q: Why is my audio distorted? A: Ensure proper fit and adjust volume levels. Q: How far can I move from my paired device? A: Bluetooth range is approximately 33 feet (10 meters).
