NewAir Ice Maker Manual: A Comprehensive Guide
This manual provides essential guidance for optimal NewAir ice maker performance. It covers setup, operation, troubleshooting, cleaning, and warranty details for a seamless experience.
Detailed instructions ensure users can quickly resolve issues like plastic-tasting ice or ice production problems, maximizing the lifespan of their appliance.
Understanding Your NewAir Ice Maker
Your NewAir ice maker is designed for convenient, on-demand ice production, offering a portable solution for various settings. Before initial use, familiarize yourself with the unit’s components and features. This includes the water reservoir, ice storage bin, control panel, and ventilation areas.
Understanding how your ice maker functions is crucial for efficient operation and maintenance. The machine operates by circulating water through a freezing cycle, forming ice cubes that are then stored in the bin. Regular cleaning and proper water supply are vital for maintaining ice quality and preventing malfunctions.

This guide will walk you through each aspect of your NewAir ice maker, from initial setup to troubleshooting common issues. Knowing your model’s specific capabilities and limitations will ensure optimal performance and longevity. Always refer to the manual for detailed instructions and safety precautions.
Model Identification and Manual Location
Identifying your NewAir ice maker model is the first step towards accessing the correct support resources. The model number is typically located on a sticker affixed to the unit’s rear panel or inside the ice storage compartment. This number is crucial when contacting customer support or searching for replacement parts.

Locating your owner’s manual is essential for understanding your ice maker’s features and operation; If you’ve misplaced the physical copy, you can easily find a digital version online. Simply search for “NewAir ice maker manual” along with your specific model number.
Having the correct manual ensures effective troubleshooting, proper operation, and maintenance of your unit. Online resources often provide downloadable PDFs, FAQs, and video tutorials to assist you. Always refer to the manual for safety precautions and warranty information.
Initial Setup and Operation
Before first use, carefully unpack your NewAir ice maker and inspect it for any shipping damage. Place the unit on a level surface, ensuring adequate ventilation around all sides. Connect the water supply line according to the instructions in your owner’s manual – proper connection is vital for operation.
Initial setup involves cleaning the ice maker with a mild detergent and water solution. Rinse thoroughly to remove any residue. Once clean, plug the unit into a grounded electrical outlet. Allow the ice maker to run a few cycles with the initial water supply to flush the system before producing ice for consumption.
Operation is straightforward; fill the water reservoir (if applicable) or connect to a water line, power on the unit, and select your desired ice size. Refer to the control panel section for detailed instructions on settings and functions.
Understanding the Control Panel
The control panel is your interface for operating the NewAir ice maker. Typically, it features a Power button for turning the unit on and off, and an Ice/Clean button initiating the ice-making cycle or activating the cleaning mode. Some models include buttons for selecting ice size – small, medium, or large – catering to diverse preferences.
Indicator lights provide crucial information about the ice maker’s status. A “Water Shortage” light illuminates when the water reservoir is low or the water supply line needs attention. An “Ice Full” indicator signals when the ice bin is full, halting production. Other lights may indicate cleaning cycle status or potential malfunctions.
Familiarize yourself with each button and indicator light to efficiently control your ice maker. Refer to the specific diagram in your owner’s manual for a detailed layout and explanation of all control panel functions.
Powering On/Off and Basic Functions

To power on your NewAir ice maker, firmly press the Power button. The unit will initiate a self-test, and indicator lights will illuminate. Ensure the water reservoir is filled and properly connected, or the water supply line is attached, before starting the ice-making cycle.
The Ice/Clean button serves dual purposes. Pressing it initiates the ice-making process when the unit is powered on. Holding it down typically activates the cleaning cycle, essential for maintaining hygiene and ice quality. Always follow the cleaning instructions in the manual.
Basic operation involves filling the water reservoir or connecting to a water supply, powering on the unit, and selecting your desired ice size. The ice maker will automatically begin producing ice, stopping when the bin is full or the water supply is depleted. Regularly check water levels for optimal performance.

Ice Making Process Explained
The ice making cycle begins with water flowing into the freezing chamber. Here, refrigerant cools the metal plates, causing water to freeze layer by layer. Once a sufficient layer of ice forms, the ice maker initiates the harvest cycle, gently releasing the ice cubes into the storage bin.
This process is automated, with sensors monitoring water levels and ice bin fullness. The unit will pause ice production when the bin is full, preventing overflow. Some models feature adjustable ice cube sizes, allowing you to select small, medium, or large cubes.
Regular operation requires a consistent water supply. If using a direct water line, ensure adequate water pressure. For models with a reservoir, refill as needed with fresh, potable water. Proper water quality is crucial for clear, clean-tasting ice. The entire cycle repeats automatically, providing a continuous supply of ice.
Regular Cleaning and Maintenance
Consistent cleaning is vital for maintaining your NewAir ice maker’s performance and hygiene; Regularly wipe down the exterior with a damp cloth and mild detergent. The ice storage bin should be emptied and cleaned weekly to prevent mold and bacteria growth.
Descaling the unit every 3-6 months, depending on water hardness, is crucial. Use a commercially available ice maker cleaner or a solution of vinegar and water, following the manufacturer’s instructions. Run a cleaning cycle to flush out any residue.
Inspect the water inlet valve and filter (if applicable) for blockages and replace as needed. Ensure proper ventilation around the unit. Following these simple steps will prolong the life of your ice maker and ensure consistently fresh, clean ice. Ignoring maintenance can lead to reduced efficiency and potential malfunctions.
Troubleshooting Common Issues
Encountering problems with your NewAir ice maker is often easily resolved. If the unit isn’t producing ice, check the power supply, water line connection, and ensure the unit isn’t in ‘standby’ mode. For plastic-tasting ice, thoroughly clean the water reservoir and run several ice-making cycles to flush the system.
Large ice blocks or cloudy ice can indicate low water pressure or a need for descaling. Inspect the water supply line and descale the unit following the cleaning instructions. Unusual noises might suggest a loose component or a problem with the water pump – consult the manual for specific guidance.

Refer to the FAQ section for additional support. If issues persist, don’t attempt complex repairs yourself; contact NewAir customer support for assistance to avoid voiding your warranty.
Ice Maker Not Producing Ice
If your NewAir ice maker isn’t producing ice, begin by verifying the power connection and ensuring the unit is switched on. Confirm the water supply line is securely connected and the water supply valve is fully open. Check if the water tank (if applicable) is filled to the appropriate level.
Inspect the ice maker’s internal components; a frozen water line can obstruct ice production. If the ambient temperature is too low, the unit may not function correctly. Ensure the ice storage bin isn’t full, as this can trigger an automatic shut-off.
Try resetting the unit as described in the manual. If these steps don’t resolve the issue, consult the troubleshooting guide or contact NewAir support for further assistance. Avoid attempting repairs yourself to prevent warranty voidance.
Ice Tastes Like Plastic
If your NewAir ice maker is producing ice with a plastic taste, a thorough cleaning cycle is the first recommended step. This often resolves the issue by removing residual manufacturing odors or impurities from the water lines and internal components.
Run several cleaning cycles with a mixture of water and a mild, food-safe cleaning solution, following the instructions in your model’s manual. Ensure all cleaning solution is thoroughly rinsed after each cycle. Consider using filtered water, as impurities in tap water can contribute to off-flavors.
Allow the ice maker to run a few cycles after cleaning, discarding the initial batches of ice. If the plastic taste persists, contact NewAir customer support for further guidance, as it may indicate a component issue.

Large Ice Blocks or Cloudy Ice
The formation of large ice blocks or cloudy ice often indicates issues with the water quality or the ice maker’s freezing cycle. Hard water, containing high mineral content, can lead to larger, less transparent ice formations. Using filtered water is highly recommended to mitigate this problem, reducing mineral buildup within the unit.
Cloudy ice can also result from inconsistent freezing temperatures or a slow freezing process. Ensure the ice maker is positioned in a well-ventilated area, away from direct heat sources, to maintain optimal operating temperatures. Regularly clean the ice maker, paying attention to the evaporator plate, to remove any mineral deposits.
If the issue persists, check the water inlet valve for proper function and consider contacting NewAir support for assistance, as it could signal a malfunction in the cooling system.

Resetting Your NewAir Ice Maker
Resetting your NewAir ice maker is a simple process that can resolve minor operational glitches. Begin by ensuring the unit is turned off; press the power button, or if applicable, the ‘Ice/Clean’ or ‘Ice’ button to deactivate it. Crucially, unplug the ice maker from the power outlet. This completely disconnects the unit and clears its internal memory.
Allow the ice maker to remain unplugged for approximately 5-10 minutes. This allows all residual power to dissipate, ensuring a full reset. After the allotted time, plug the unit back into a grounded outlet. Power on the ice maker using the power button.
Initiate a cleaning cycle to flush out any remaining impurities. Observe the ice maker through a full cycle to confirm proper operation. If issues persist after resetting, consult the troubleshooting section or contact NewAir support.
Water Supply Line Issues
Maintaining a proper water supply is critical for your NewAir ice maker’s function. Inspect the water supply line for kinks, bends, or obstructions that may restrict water flow. Ensure the line is securely connected to both the water source and the ice maker itself, checking for leaks at each connection point.
Low water pressure can significantly impact ice production. Verify your home’s water pressure meets the manufacturer’s specifications, typically around 40-80 PSI. If pressure is insufficient, consider consulting a plumber. Frozen water lines are a common issue, especially in colder climates; insulate exposed lines to prevent freezing.
Regularly check the water filter (if equipped) and replace it as recommended in the manual. A clogged filter restricts water flow and affects ice quality. If problems persist, disconnect the water line and test the ice maker with manually added water to isolate the issue.
Dealing with Unusual Noises
Unusual noises from your NewAir ice maker can indicate various issues. A common sound is the water pump operating, which is generally normal. However, loud or persistent pump noises might suggest a blockage or malfunction requiring inspection. Rattling sounds could stem from loose components or the ice maker not being level; ensure it’s placed on a stable, even surface.
Grinding or clicking noises during the ice-making cycle may indicate a problem with the ice ejection mechanism or the auger motor. If you hear these sounds, immediately turn off the ice maker and consult the troubleshooting section of the manual. Avoid attempting repairs yourself if you’re uncomfortable.
Consistent buzzing sounds could point to electrical issues. Always unplug the unit before investigating and contact customer support if the noise persists. Ignoring unusual sounds can lead to more significant damage, so prompt attention is crucial.
Frequently Asked Questions (FAQ)
Q: How often should I clean my NewAir ice maker? A: Regular cleaning is vital. We recommend a thorough cleaning cycle every 1-3 months, depending on usage, using a dedicated ice maker cleaner. This prevents mineral buildup and ensures optimal performance.
Q: What if my ice tastes like plastic? A: This usually indicates a new unit needing flushing. Run several ice-making cycles and discard the ice until the plastic taste dissipates. If it persists, contact support.
Q: Can I use distilled water in my NewAir ice maker? A: While possible, it’s not recommended. Distilled water lacks minerals needed for efficient ice formation and can potentially damage the unit over time.
Q: How do I reset my ice maker? A: Unplug the unit, wait 5-10 minutes, and plug it back in. This often resolves minor operational glitches. Refer to the manual for model-specific reset instructions.
Warranty Information and Support
NewAir offers a comprehensive warranty on its ice makers, typically covering one year for parts and labor, and potentially longer for the compressor. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects but doesn’t include damage from misuse or improper maintenance.
For warranty claims or technical support, visit the NewAir website and navigate to the support section. You’ll find a wealth of resources, including downloadable manuals, troubleshooting guides, and FAQs.
NewAir’s customer support team is available via phone and email to assist with any issues. Be prepared to provide your model number and purchase date when contacting support. Detailed contact information is available on their official website. Registering your product online can streamline the support process.
Safety Precautions
Important safety guidelines must be followed when operating your NewAir ice maker. Always ensure the unit is properly grounded and connected to a dedicated electrical outlet. Never operate the appliance with a damaged cord or plug. Avoid using extension cords.
Keep the ice maker in a well-ventilated area, away from heat sources and flammable materials. Do not attempt to repair the unit yourself; contact qualified service personnel for any repairs. Regularly inspect the water supply line for leaks or damage;
Caution: Do not store explosive substances near the ice maker. Keep children and pets away from the unit during operation. Always unplug the ice maker before cleaning or performing maintenance. Follow all instructions in this manual to ensure safe and efficient operation.
