BT Decor 2600 User Guide: An Overview
This guide details the BT Decor 2600, a corded phone with an answering machine and advanced call blocking. It leverages TrueCall technology to minimize nuisance calls, offering a streamlined user experience.
Welcome to the BT Decor 2600! This advanced call blocker, BT’s first corded phone utilizing TrueCall technology, is designed to significantly reduce unwanted calls. This user guide will walk you through setup, features, and troubleshooting. The Decor 2600 offers up to 100 blocked call slots and a convenient answering machine.
It’s ideal for users seeking a reliable phone with robust nuisance call protection. This manual, alongside online resources, provides comprehensive support for maximizing your phone’s capabilities. Enjoy a more peaceful calling experience!
Key Features and Benefits
The BT Decor 2600 boasts several key advantages. Its core benefit is nuisance call blocking, powered by TrueCall technology, minimizing interruptions. It features a 100-number blocked call list for personalized control. The integrated answering machine provides message recording and playback functionality.
Being a corded phone, it offers reliable connectivity without relying on batteries. User-friendly design ensures easy navigation of features. Enjoy peace of mind knowing unwanted calls are effectively managed, enhancing your overall calling experience and providing a secure communication solution.

Setting Up Your BT Decor 2600
Initial setup involves unpacking, connecting the phone line, and powering on the device. Follow these simple steps to quickly begin enjoying the phone’s features.
Unboxing and Component Check
Carefully unpack your BT Decor 2600. The box should contain the telephone base, handset, power adapter, telephone line cord, and this user guide. Inspect each component for any physical damage that may have occurred during shipping. If any parts are missing or damaged, immediately contact BT support or the retailer where you purchased the phone. Ensure the power adapter is the correct voltage for your region. Retain the original packaging for potential future returns or servicing. A quick visual inspection will confirm you have everything needed for a successful setup.
Connecting the Phone Line
Locate the telephone line socket on the rear of the BT Decor 2600 base. Insert one end of the provided telephone line cord into this socket. Connect the other end of the cord to a working telephone wall socket. Ensure the connection is secure at both ends. If you have multiple telephone lines, confirm you are connecting to the correct line. A dial tone should be audible once the connection is established. If no dial tone is present, check the line cord and wall socket for any issues, or contact your telephone service provider.
Powering On and Initial Setup
Connect the power adapter to the designated power port on the back of the BT Decor 2600 base. Plug the adapter into a standard electrical outlet. The phone will automatically power on. Follow the on-screen prompts, if any, to set the date and time. You may be asked to select your preferred language. Register the phone with your network provider if prompted. Test the phone by making a test call to ensure proper functionality. Familiarize yourself with the keypad and basic call controls before proceeding to advanced features.

Understanding the Call Blocking Features
The BT Decor 2600 utilizes TrueCall technology and a Call Guardian function to effectively block unwanted calls, minimizing interruptions and enhancing call control.
TrueCall Technology Explained
TrueCall is a sophisticated nuisance call blocking system integrated into the BT Decor 2600. Unlike simple block lists, TrueCall analyzes incoming calls before you answer, identifying potential problem calls. It employs a community-based approach, sharing call information anonymously to build a constantly updated database of nuisance callers.
This means calls from known offenders are flagged, and you can choose to block them without ever picking up. Furthermore, TrueCall offers a unique ‘challenge’ feature, requiring unknown callers to state their name before the phone rings – deterring many unwanted contacts. It’s a proactive, intelligent system designed to give you control over your phone line.
Blocking Nuisance Calls: A Step-by-Step Guide
To block a call using TrueCall, first ensure the caller isn’t already in your contacts. When an unwanted call arrives, don’t answer! Press and hold the ‘Block’ button during the call – the phone will add the number to your blocked list. Alternatively, access the blocked list via the phone’s menu.
Select ‘Add Number’ and manually enter the number you wish to block. You can also activate ‘Call Guardian’ for an extra layer of protection, prompting unknown callers to announce themselves. Regularly review your blocked list to ensure accuracy and remove any mistakenly blocked numbers.
Call Guardian Functionality
Call Guardian enhances call screening on the BT Decor 2600. When activated, unknown callers are politely requested to state their name before you answer. This discourages silent or automated calls, common with nuisance callers. You then choose to answer, send to the answering machine, or block the caller based on their announcement.
To enable Call Guardian, navigate to the settings menu and locate the ‘Call Guardian’ option. Customize the announcement prompt if desired. This feature provides an extra layer of control, reducing interruptions from unwanted calls while still allowing legitimate callers to reach you easily.

Managing Your Blocked Call List
The BT Decor 2600 allows easy management of blocked numbers. You can view, add, and delete entries directly from the phone’s menu, ensuring call control.
Accessing the Blocked Call List
To view your blocked numbers on the BT Decor 2600, navigate through the phone’s menu system. Typically, this involves pressing the ‘Menu’ or ‘Settings’ button, followed by selecting ‘Call Blocking’ or a similarly named option. Within the call blocking menu, you’ll find an entry labeled ‘Blocked Call List’ or ‘Blocked Numbers’.
Selecting this option will display a list of all the phone numbers currently blocked from calling your BT Decor 2600. The list may be scrollable if it contains more numbers than can be displayed on a single screen. This allows you to quickly review and manage your blocked contacts, ensuring unwanted calls are effectively filtered.
Adding Numbers to the Blocked List Manually
Manually adding numbers to the BT Decor 2600’s blocked list is straightforward. From the ‘Call Blocking’ menu, select the option to ‘Add Number’ or ‘Block Number’. You’ll then be prompted to enter the full phone number you wish to block, including the area code.
Use the phone’s keypad to input the digits carefully. After entering the number, confirm your entry – often by pressing ‘OK’ or ‘#’. The number will then be added to the blocked call list, preventing future calls from that specific number from ringing through to your phone.
Deleting Numbers from the Blocked List
Removing unwanted entries from the BT Decor 2600’s blocked call list is easily managed through the phone’s menu. Access the ‘Blocked Call List’ within the ‘Call Blocking’ settings. Each blocked number will be displayed with an associated delete option.
Navigate to the number you wish to remove using the arrow keys, and then select ‘Delete’ or a similar prompt; Confirm your decision when asked to ensure the number is removed from the blocked list. This allows calls from that number to reach your phone again, offering flexibility in managing blocked contacts.

Answering Machine Functionality
The BT Decor 2600 features a built-in answering machine for convenient message recording. Users can easily set greetings and manage messages through the phone’s intuitive interface.
Setting Up Your Answering Machine
To initiate setup, access the answering machine menu via the phone’s settings. You’ll be prompted to record a greeting – keep it concise and professional. Ensure a quiet environment for optimal recording quality. Adjust the recording volume to a comfortable level.
Next, configure the number of rings before the answering machine activates. A shorter ring time ensures prompt message taking, while a longer time allows callers to reach you directly. Finally, select a message storage option; the BT Decor 2600 offers sufficient capacity for numerous messages. Regularly check and delete old messages to free up space.
Recording a Greeting Message
Access the answering machine settings and select the “Record Greeting” option. Speak clearly and slowly into the handset, stating your name or a brief message. Avoid background noise for optimal clarity. Keep the greeting concise – approximately 10-15 seconds is ideal.
You can preview your recording before saving it. If unsatisfied, simply re-record until you achieve the desired result. Consider including instructions for callers, such as leaving their name and number. A professional greeting enhances the caller experience and ensures effective communication. Save the recording to activate your personalized message.
Listening to Messages
Press the “Message” or answering machine button on your BT Decor 2600. The phone will automatically begin playing the newest message first. Adjust the volume using the volume control buttons for comfortable listening. During playback, use the fast forward and rewind buttons to navigate between messages efficiently.
To delete a message, follow the prompts during or after playback. You can also choose to save important messages for future reference. The system typically indicates the number of new and saved messages. Regularly check your messages to stay informed and maintain effective communication.

Advanced Features and Settings
Explore customizable options like volume control, ringer tones, call waiting, and caller ID. The BT Decor 2600 offers enhanced functionality for a personalized experience.
Adjusting Volume and Ringer Tone
The BT Decor 2600 allows for personalized audio settings to suit your preferences. To adjust the ringer volume, use the dedicated volume control buttons located on the side of the base unit. Press the ‘+’ button to increase the volume and the ‘-’ button to decrease it. You can also select from a variety of ringer tones.
Navigate through the settings menu using the navigation keys and select ‘Ringer Tone’. A list of available tones will appear; preview each tone by pressing the ‘OK’ button. Once you’ve chosen your preferred tone, press ‘Select’ to confirm. Adjusting these settings ensures clear audibility and a customized calling experience.
Call Waiting and Caller ID
The BT Decor 2600 supports both Call Waiting and Caller ID services, enhancing your call management capabilities. Caller ID displays the caller’s number and name (if stored in your contacts) on the handset screen before you answer. To activate Caller ID, ensure your service provider supports it and that it’s enabled on your line.
Call Waiting alerts you to incoming calls while you’re already on a call. A distinct tone will sound, allowing you to switch between calls. These features require subscriptions with your telephone service provider for full functionality and optimal performance.
Redial Function
The BT Decor 2600 features a convenient redial function, allowing you to quickly call the last number you dialed. To use this feature, simply press the redial button – typically indicated by a phone icon with a circular arrow – on the handset. The phone will automatically dial the most recently called number.
This is particularly useful if you experience a dropped call or need to contact the same party again immediately. Some models may store a history of recently dialed numbers, accessible through the redial button or a dedicated menu option. Refer to your phone’s display for specific instructions.

Troubleshooting Common Issues
This section addresses frequent problems with the BT Decor 2600, including no dial tone, poor audio, and answering machine malfunctions, offering simple solutions.
No Dial Tone
Experiencing no dial tone with your BT Decor 2600? First, ensure the phone line is securely connected to the telephone socket. Verify that the telephone socket itself is active by testing with a known working phone. Check the power adapter is firmly plugged into both the phone and the wall outlet.
If the issue persists, disconnect and reconnect the phone line cable. Sometimes, a simple reconnection resolves the problem. Confirm that no other devices are interfering with the line. If you’ve recently moved or had work done on your phone line, contact your service provider to confirm activation.
Poor Sound Quality
If you’re experiencing poor sound quality on your BT Decor 2600, begin by checking the volume control – ensure it’s not set too low. Verify the handset cord is securely connected at both ends. Try a different phone line to rule out issues with your service provider’s connection. Interference from other electronic devices can also cause static; move the phone away from potential sources.
Clean the handset earpiece and mouthpiece gently. If using a headset, ensure it’s properly connected. A faulty phone line or internal phone issue may require contacting BT support for further assistance and potential repair options.
Answering Machine Not Recording
If your BT Decor 2600 answering machine isn’t recording messages, first confirm the tape (if applicable) isn’t full. Check the recording volume level during greeting setup – it might be too low. Ensure the answering machine is activated and not in ‘off’ mode. Verify the power supply is stable and correctly connected.
Try re-recording your greeting. A low battery could also cause issues; replace if necessary. If problems persist, reset the answering machine to factory settings (refer to the full manual) or contact BT support for troubleshooting assistance.

BT Decor 2600 Specifications
The BT Decor 2600 is a corded telephone featuring TrueCall blocking. It requires standard phone line power and boasts a compact design for convenient placement.
Technical Specifications
The BT Decor 2600 operates on a standard analog telephone line, utilizing pulse dialing for compatibility. It features a digital answering machine with ample recording capacity – approximately 15 minutes. The handset incorporates a clear, backlit LCD display for easy visibility. Call blocking is powered by TrueCall technology, capable of storing up to 100 blocked numbers. The phone supports caller ID display, allowing identification of incoming calls. It also includes convenient features like call waiting and redial functionality. The device is designed for single-line operation and is fully compatible with standard BT phone services.
Power Requirements
The BT Decor 2600 utilizes standard mains power, requiring an AC adapter input of 230V, 50Hz. The adapter outputs a low voltage DC power supply to the base unit, ensuring safe and reliable operation. A fully charged battery provides backup power during outages, maintaining answering machine functionality and call blocking features. The phone’s power consumption is minimal in standby mode, promoting energy efficiency. Ensure the adapter is securely plugged into both the phone base and a functioning wall socket. Avoid using third-party adapters, as they may damage the device.
Dimensions and Weight
The BT Decor 2600 is designed with a compact footprint to comfortably fit on most surfaces. Its base unit measures approximately 150mm (width) x 100mm (depth) x 50mm (height). The handset is ergonomically shaped, measuring roughly 170mm in length and weighing around 150 grams for comfortable handling during extended calls. The total package weight, including all components and packaging, is approximately 700 grams. These dimensions and weight ensure stability and ease of placement within your home or office environment, without being obtrusive.

Safety Information and Warnings
Always follow basic safety precautions when using this device. Avoid exposure to extreme temperatures and moisture, and only use the provided power adapter.
Important Safety Precautions
To ensure safe operation of your BT Decor 2600, please adhere to the following guidelines. Avoid using the phone during electrical storms to prevent potential risks. Do not disassemble or attempt to repair the device yourself; contact qualified personnel for assistance. Keep the phone and its accessories away from water and excessive humidity.
Ensure the power cord is not damaged and is securely plugged into a suitable outlet. Clean the phone with a soft, dry cloth – avoid harsh chemicals or abrasives. Position the phone on a stable surface to prevent accidental falls. This device is intended for indoor use only; Improper use may void the warranty.
Operating Environment
The BT Decor 2600 is designed for optimal performance within a specific environmental range. Operate the phone in a temperature range of 0°C to 40°C (32°F to 104°F) for consistent functionality. Avoid exposing the device to direct sunlight or extreme temperature fluctuations, as this may affect its performance.
Maintain a relative humidity level between 10% and 90% (non-condensing) to prevent moisture damage. Ensure adequate ventilation around the phone to avoid overheating. The device is intended for indoor use only and should not be exposed to rain or excessive dust. Proper environmental control will prolong the lifespan of your BT Decor 2600.

Frequently Asked Questions (FAQ)
Common queries regarding setup, call blocking, and the answering machine are addressed here. For further assistance, contact BT Support directly for personalized help.
Common User Queries
Many users inquire about blocking unwanted calls; the BT Decor 2600 utilizes TrueCall technology for effective nuisance call reduction. Questions frequently arise regarding adding numbers to the blocked list – this can be done manually through the phone’s interface. Others seek clarification on the answering machine setup, including recording a personalized greeting.
Troubleshooting dial tone issues and poor sound quality are also common concerns. Users sometimes ask about accessing and managing the blocked call list, or adjusting volume and ringer tones. Finally, understanding the Call Guardian functionality and its benefits is a frequent request.
Contacting BT Support
For further assistance with your BT Decor 2600, BT provides multiple support channels. Users can access online help resources, including FAQs and troubleshooting guides, on the official BT website. Direct contact with BT support is available via phone; check the BT website for the current support number.
Additionally, online chat support may be offered during specific hours. When contacting support, have your phone model number (Decor 2600) readily available. Be prepared to describe the issue in detail for efficient resolution. Remember to consult the user guide before contacting support for common issues.
